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 How to recover lost password to client centre?

To recover your password to client centre, please visit...

 Why I still receive payment reminders after payment sent?

We need to verify and process some payments manually (bank transfer, cheque deposit, ATM etc), so...

 How to get refund for unused services?

We do not offer any refunds (pro-rated or otherwise) on all payments made, except for newly...

 How to cancel my account?

Cancellation of service must be made before service expiry date or invoice due date. To cancel...

 What is the purpose of "Auto Renew" option

The auto-renew option on your domain name does not indicate that your domain will be...